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Germany Newcomer Bible · Chapter 34

Shopping, Supermarkets, Pfand and Everyday Services

About 2 minutes to read. Verify current official requirements using the source links in the chapter.

Where to buy what

Shop For
Discounters (Aldi, Lidl, Netto, Penny) Cheapest groceries; limited choice
Supermarkets (Rewe, Edeka, Kaufland) Wider choice, international aisles
Drogerie (dm, Rossmann, Müller) Toiletries, cleaning products, baby supplies, photo prints, organic food, and biometric passport photos
Apotheke Medicines (even mild painkillers in larger packs), medical advice
Getränkemarkt Drinks by the crate, Pfand returns
Baumarkt (Obi, Bauhaus, Hornbach) DIY, lamps, tools, garden
Asian / Turkish / Indian / African grocery shops International ingredients — often cheaper than supermarkets

Opening hours

Mostly Monday–Saturday, about 7/8:00–20:00/22:00 in cities. Sundays and public holidays closed (bakeries open a few hours; railway-station and petrol-station shops stay open). Small towns close earlier, and some shops close at lunch.

Pfand (deposit)

Container Deposit
Single-use plastic bottles and cans ("Einweg" logo) €0.25
Reusable glass beer bottles €0.08
Reusable water/juice bottles (glass or PET "Mehrweg") €0.15
Crates €1.50 and up

Return them to any shop that sells that type of container — machines print a voucher you redeem at the till. Since 2024, milk drinks in plastic bottles also carry the €0.25 deposit.

Paying and receipts

  • Paying by card is common, but carry €20–50 in cash. "Nur Barzahlung" means cash only.
  • Bring your own bags — paper bags cost extra.
  • At the till, bag quickly — cashiers scan fast. It's normal to pack after paying, at the shelf behind.
  • Tipping: round up or 5–10% in restaurants, said aloud when paying ("Stimmt so" or "Machen Sie 30").

Returns and warranties

  • Online: 14-day right of withdrawal (Chapter 15). In store: no legal right to return — only goodwill (Kulanz).
  • Legal warranty (Gewährleistung): 2 years for defects. In the first 12 months the seller must prove the defect wasn't there at purchase.

Post and parcels

Deutsche Post / DHL branches (often inside shops), Packstation lockers for parcels (free registration), and neighbours often accept parcels for you — check the note in your letterbox.

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